Privacy Policy
Effective Date: Oct-21-2025
At StringnThread.com ("we", "us", or "our"), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or communicate with us—especially through our SMS/text messaging service.
By using our website or opting into our SMS Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you provide directly to us and information collected automatically when you use our website or services.
a. Information You Provide:
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Name
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Email address
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Phone number (especially when opting in to SMS)
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Billing and shipping address
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Payment details (processed securely via third-party gateways)
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Any other information you submit (e.g., through customer service or forms)
b. Information Collected Automatically:
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IP address
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Device type and browser
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Pages visited and time spent on our site
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Referral links and location (if enabled)
We may use cookies and similar tracking technologies for this purpose. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Send order updates, confirmations, and shipping details
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Provide customer support
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Send marketing communications (email, SMS, etc.) if you’ve opted in
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Improve our website, services, and user experience
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Prevent fraud and ensure security
3. SMS/Text Messaging
If you opt in to receive SMS messages, we will use your phone number to send:
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Order updates
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Promotional offers and product announcements
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Customer service notifications
Message frequency may vary. You can opt out at any time by replying STOP to any message.
We do not sell, rent, or share your phone number with third parties for their own marketing purposes.
4. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties only to help us operate, improve, or secure our services, including:
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Payment processors (e.g., Stripe, PayPal)
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Shipping providers
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SMS and email service providers
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Web analytics tools (e.g., Google Analytics)
These partners are contractually required to protect your information and only use it for the services they provide to us.
5. Your Choices
You can:
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Unsubscribe from marketing emails by clicking the link in any email
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Opt-out of SMS by replying STOP
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Disable cookies through your browser settings
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Request access, correction, or deletion of your personal data by contacting us
If you are located in certain regions (such as California or the EU), you may have additional rights under local privacy laws.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your personal data. However, no system is 100% secure. Please keep your passwords safe and contact us immediately if you suspect unauthorized access.
7. Children’s Privacy
Our website and services are not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal data from children. If we learn we have done so, we will delete the information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. Continued use of our website or services after changes are posted signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Email: cs@stringnthread.com
🌐 Website: https://www.stringnthread.com
