Ego - Black Forest
Pickup available at Hillcroft - Houston, TX
Usually ready in 2 hours
Dress Type: 1 Piece (Top)
Top Fabric: Cotton
Shirt & Full sleeves Lining: N/A
Status: Ready to Wear
Brand: Ego . Diva 1-Piece Collection.
* String & Thread retails all Original brands products and all dresses / tops are stitched as shown in picture unless stated otherwise.
* String & Thread does not sell any unstitched item(s)
* Any Unstitched collection item(s) are premiumly stitched by String & Thread; and have extra fabric inside to alter the item(s) one size up or down.
* Colors may be slightly different of the actual product due to various lighting at the photo-shoot settings
*Accessories shown in the brand image may be different in design than on actual dress as none of the accessories are provided by the brand.
Exchange / Returns Policies (Updated March 2023)
Online / In-store Return Policies
- Air shipment orders placed by 3pm CST be processed the same day, all ground orders may have up to 24-48 hours of processing time
- Any item(s) purchased online on full retail price is eligible for a full refund within 7 calendar days of delivery
- Any item(s) purchased on sale cannot be refunded and are only eligible for exchange or non-expiring store credit within 7 calendar days of delivery / pickup / purchase
- For store pickup, the 7 calendar days return / exchange window starts from when customer receives ‘Ready for Pickup’ notification on provided communication method (email, text or both). If no contact info is provided, the 7 calendar days window starts from the day the order is placed
- In-Store purchases are NOT eligible for a refund. Store Credit could be issued for the full amount paid if item(s) brought back within 7 Calendar days
- Shipping charges cannot be refunded
- Accessories such as Jewelry & Footwear are not eligible for exchange or return due to the nature of the products
- Any item to be eligible for exchange/return MUST have their tags intact, unaltered in brand new - salable condition
- If exchange cannot be offered due to availability of the product, store credit would be issued for the full amount paid for the item(s) requiring an exchange
- Return labels are not provided for any returning item(s)
- Please allow 7 calendar days for the exchange/return to process after delivery to returning address and 3-5 business days for the amount to reflect back into your account.
- We suggest keeping the tracking number handy until the returning package is received, and getting insurance for the totaling amount of returning item(s) as String & Thread cannot be held liable for undelivered packages
- Measurements for the dresses are as per size charts provided however, there could be a +/- 1” difference, and that is NOT considered a fault
- Accessories attached to the outfits may possibly be slightly different compared to the ones shown in images as the accessories are not provided by the brand and their availability varies
- Slight difference in shade of the color of the product due to photography settings is not considered a fault as described in product description
- String & Thread offers world wide shipping. (import countries & regions may have import taxes for which the purchaser is fully liable to pay at the time of clearance)
- Free Shipping across USA on all orders $150+ across Canada on all orders $300+. All Free Shipping orders are shipped through UPS Ground service (1 - 5 business days delivery time across USA, and 2-7 business days time internationally)
- Overnight Shipping and 2 Day Air shipping options available at checkout
- Any air shipping order is set at a priority and shipped as soon as received. All other orders are shipped within 24-48 hours of being placed
- Once the shipping label has been created, any order placed cannot be cancelled or altered including delivery address
- In case of any delivery address changes, String & Thread needs to receive an email at email@example.com, stating the reason for delivery address change and original address and new address for verification purposes
Here is a list of F.A.Q and their answers to better and quickly assist you
Is everything stitched?
Yes, Every product that String & Thread sells is ready to wear.
Are the products returnable?
Absolutley, please visit our exchange / return page to view our policies
do you sell original brand products?
Yes, String & Thread only sells original brand products that are stitched at our facility by expert tailors